I've used Redbox as soon as it came to my town. I use to be happy how Redbox cared more about their customers vs making money. I had the worst customer service help ever! Your rep hung up on me after waiting 25mins to speak to someone & I had to call back & wait another 20 mins with no help! You will no longer get my money! I am so done with this company! This company has turned into every other money hungry company with rude unhelpful customer service reps!