Surprised to see 27.00 charge to my bank account for Red Box purchase of dvd I returned within 24 hours of check out. Called Red Box. First rep hung up on me. Second rep said dvd never returned. No way to tell since Red Box doesn't issue receipts. Argued with rep. Until he agreed to refund to be given in 5 to 7 days. Will repost on this site if refund doesn't occur.