My daughter was told she was approved for loan and not to pay anything on the loans she was going to consolidate, even though two were due that day. The next morning we clued to verify the loan, we're told to come in to sign the paperwork. When we got there they told my daughter she was 20 dollars over her debt ratio so they could not help her. I offered to pay off one of her loans to lower that debt 90 a month but now they are too busy to even give her the time of day. So, now my daughter will show late payments with two companies. Thank. You, Regional Finance for having inexperienced employees and rude customers service.