I called Roto-Rooter to tend to a clog downstream from our garbage disposal. They came 3 hours late and provided a quote of $415 for a job that was likely less than 20 min of work. No advanced notice about their rate was given… Had I known I would not have called. We got quotes on the phone from other plumbers for 150/hr. I ended up doing it myself: opening the PVC pipe, clearing the clog, then dealing it with a $7 flexible coupling. 25 minutes of work. The sheer ludicrousness of the RR quote and their crass attitude just made us feel as if they try to trap people for the maximum profit. $200 would have been fine… I would never use RR again. The technicians were not friendly, and they provided no detail behind the quote.

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