I have been a customer for almost 7 yrs now, and never had a problem until now. I deposited money more than once to pay a bill and when I tried to charge it, it failed to go through. I called over and over and spoke with a specialist and gave them a reference number from the receipt of my deposit. And they said it would be on my card in 48 hrs each time I called and it was not and still not on there. I keep calling and they leave me on hold, and say the same thing but still nothing. They sent me a blue card that looks fake but I am done and want my money back.