I was a Rushcard holder for about 3 years. I enjoyed the services rushcard had to offer. The thing I enjoyed most was receiving my paycheck 2 days in advance. I liked rushcard so much I made it my primary banking account and also had my tax return loaded to the card. Well this past October rushcard made some changes, and as a result every one that owned a rushcard was affected. I could not access my money for a week, I also could not speak with a customer service representative because rushcard's phones were down. I also made an attempt to email, still no success. When every thing was resolved the only thing the company offered us was to waive next month's monthly fee. Considering what card holders had been through that past week, I don't feel that was enough. Not to mention my account was closed during the process of them making changes without my knowledge!