My laptop not working and I have gave the same to samsung service centre for repair. After keeping my laptop for two month at service center, They informed that the motherboard is not working and the motherboard is not available for this model and samsung service centre is not able to repair the same.
Further, Despite of so many follow-ups and repeated reminders M/s Samsung is not able to resolve my issue.
Finally the customer care representative said that the Laptop is not repairable and M/s Samsung cannot do anything.
If this is the service… Then I am very sorry to say that I have purchased a Samsung product.