NEVER EVER will I purchase another SAMSUNG Product. Washer is barely 2 months old and door will not close so I can not do wash. Called Customer Service at SAMSUNG who told me someone would be assigned locally to fix it. That was 3 long weeks ago. 3 weeks of lugging my laundry to a laundromat when I paid nearly 2,000 for the thing. By the time that I am helped, I will have paid that out in laundry fees! Every time I have tried to see when I can expect assistance, they ask for serial number which after the number of calls I have made, they should have on record! I will tell everyone I know NEVER to buy SAMSUNG! Customer Service is AWFUL!

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