Bought a Kenmore electric cooktop May 2015. Fast forward 5 months later. Glass on cooktop shattered on its own. Calling Sears customer service has been a nightmare.in the last month I have spoken to at least 10 different people, 2 service guys have been to the house to take pictures of cooktop. Sears will not honor warranty, paid $466.00 for repair 3 weeks ago. To this day cannot get Sears to commit to a repair date. Been without a stove for a month. Probably will be without one through the holidays. Extremely disappointed with Sears. Wish I would have found this site prior to my purchase. Needless to say I will never set foot in a Sears store ever again.