Every person I spoken with at Sears customer service is very rude and not helpful. They show that they don't care and rush you off the phone as if you're not a valued customer. The English they speak is very hard to understand and they act if they do not understand you. They also cancelled one of my orders without me knowing about it. They said "sorry is out of stock." Well this is it! After my order with Sears today, I will no longer use my Sears card or shop at Sears again. I'm going to destroy it! Goodbye Sears!