I called for a repair on my GE Oven on Oct. 5,2015. I could not get a technician until Oct. 13. He came and could not repair the Igniter as he had no parts. I was not given a reference number or date of a future repair. I was called on Oct. 28 to say the part was in and the repair man would not return until today, Nov. 5. I was told he would be here between 8-12. He has still not arrived. I have taken 2 days off of work and my oven is still not repaired. All of my appliances in my home are from Sears and all have the Protection Plan. This is the worst service I have ever experienced.