I opened an account at Sears. I always pay my credit cards each month. I never got a bill or a card from them and unfortunately forgot about the account. A year and a half later, I received a letter from a collection agency. I told them I never got a bill or a credit card. They said they couldn't do anything about this. I called Citi, Sears. They acknowledged that all of the statements had been returned because they were sent to a physical address not my mailing address. I was on the phone for about 2 hours. They refused to help me because they sold the account to a collection agency. I will never do business with them or Sears again.

Leave a Reply

Your email address will not be published. Required fields are marked *