I purchased a refrigerator on 10/11/15 with delivery day set in 2 days. There was no call prior delivery so I called that morning to find out about delivery time. When the delivery time windows passed, I contacted Sears and was told that delivery was attempted and new attempt will be made in 4 days, I was home the entire time. I was told that it will be investigated and that they will get back to me. As the refrigerator was needed for a rental unit and I couldn't wait that long, I had to cancel the purchase. I was told that my account will be credited in 14 days. As of today 11/05/15, I still did not receive the money back and none from Sears contacted me with outcome of their investigation. Talk about frozen money!

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