I went to Sears to pick up a deep freezer I ordered. While they were quick to bring my order out, they did not say one word to me. They threw it on my truck and disappeared. I cold not find any ratchet straps so I bought some. When I asked at the register if I could get help securing the freezer the sales person looked at me like I was an alien and just flat out walked away shaking her head. I secured the load myself, having to move the deep freezer around the truck myself. No one in Sears would help until finally a worker said, "I'm not suppose to do this but I can see you need help. "Kudos to that one worker but shame on the rest and the company!!!

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