The worst service we've ever received. We purchased a washer and dryer totaling $2,300. Delivery was scheduled for yesterday from 4:30-5:30pm. At 9:30 pm we gave up hope. We reinstalled the old washer/dryer and the front door of our home (to allow for the appliances to fit). No word. Today we called Sears, they didn't call us. They said they can't make a delivery for a couple of weeks. We cancelled the order. Sears, I hope you go out of business. We're going to Home Depot tomorrow. You must not need the money.