We bought a Kenmore more several year ago and we have had it worked on several times at our expense. The latest is the factory did not put the heating element for the ice maker. And it keeps freezing up causing water to run out the back and therefore have to keep a towel down and now ice maker turned off. When I called Sears they would not make it right. Said they would send someone here to put it in but we would have to pay for the part. That's totally wrong. Why would we pay for a part that should have been in it to start with? The shelves roll out too easy causing items to fall. Well overall a big minus. Well I'd never own another Sears Kenmore ever. Bad service all the way. Therefore the review from me is very negative.