I purchase a bed and you took my money very quickly… Now that I need my money back I cant get it back!!! My bed was returned back to you on 9/29. Today is 11/11 and I still have NOT received my refund!!! I have literally contacted over 10 different inadequate employees at your company. I have spoken with Althea, Doug, Max, Nick, Ethan, left messages for Pam and Bernie. Why would a customer have to fight to get their money back and make so many calls??? Not one of these persons at your company has called me back with answers or even called me back… This is so unprofessional and embarrassing that a company like yours is treating customers this way. I will never refer or speak favorably about Sleep Number!!!

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