We have had a Sleep Number bed for about 20 years. Decided it was time to replace it. Ordered a new bed on Oct. 22. We were promised delivery in two weeks. Our credit card was charged immediately for over $6000. We received the protective mattress covers in two weeks, but no beds. Now customer services tells us that they have no idea when we will receive our bed. This the last time I will do business with Select Comfort. I will also advise our many friends and family to stay away from this company. I find the excuse of installing a new computer system very thin. I have over 30 years experience with similar systems and know that a new system is never turned on until it is proven not to cause problems for a business' customers.