I signed up after a trial on a new car. I just did the basic, called the Select. However, there are two different Selects – an XM and a Sirius version. When you go onto the website, the XM version isn't listed and so you think, because the company is Sirius XM, that the Sirius Select package is what you'll be getting. WRONG – it is the same advertised price but has different channels. And I can't switch into my preferred one (Sirius Select). To do that, I have to upgrade to the all XM access package. And to top it all off, I used the online chat and the people couldn't help me understand the problem and were so rude as to hang up on me. Got back online and complained but the supposed 'manager' only said, "I am sorry to hear that." I won't be renewing my subscription!

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