Terrible service during the "free trials" band after the i cancelled the so called "free trials" a month later they still took 19.99 out my account, and i cancelled even before the trial was over coz the service sucks, times out every 5 seconds and i have to restart.in a day that 19.99 was out my account, i called them and told them what happened, dude appologised and said he'll refund me the money… Its been a week now the money is still not posted its "pending" it tookj yall a day to charge my account but now i gotta wait 7 – 14 days to get my money back bacause yall effed up… Yea wrong direction for a new/growing company… Im definately sticking with cable over this crap!!

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