To start with I got to the airport on time. Flying fro Houston at 6am. They say 15 people got stranded that Day bcoz the attendant took 30 minutes with one customer. So when I got to her desk she say I have to pay to fly in next plane bcoz I was late. Which was not true. Then she did rebooked with no charge but my whole day in California was gone. So I needed to change my return day… So coming back now the other joke. The flight is delay one hour. Coming back to Texas missed my pick up rite. My all experience has been a mess. They end up charging me $155.00. And $50.00 for a bag that they don't really charge to everyone but only a few people… I feel violated morally and as loyal customer my intentions to travel. I am still not sure how to make to work next month to California. I am traumatized with all the extra charges and changes on my schedule and extra days in another state that had no plans for…
