I bought a Straight Talk phone on line back in June 2015. I returned it realizing it was a 3g 3 days later. I have been on the phone with them 10 times trying to get my credit card credited over 9 hrs phone time. They have promised this issue has been resolved over and over. The last time they promised me that the credit would be on my account in 3 to 5 days. I called them back after 10 days and they said my issue was canceled due length of time since I bought it. Promise you I will sue them. My money wasn't a gift and I did what was right on my part.