I have owned a Swiffer steam mop since Christmas of 2014. All in all was very satisfied with this device. However, this past weekend (11/5/2015) when I was using it there was a huge spark from the wire that bends inside the mop and a small explosion. Needless to say it scared the hell out of me. When I went to unplug it the outlet was all black and shorted out. So now not only does the mop no longer work but the outlet needs to be replaced. Not Happy!!!

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