I just got an iPhone from T-mobile and it's not working. My service is very bad, I had a horrible connect. People that I talk to cant hear me. They lied to me and kept saying I needed to pay 50 dollars to get my phone swapped out. I didn't want to change anything about my phone, just the same exact phone. Now it's too late for me to get a new phone. Today is my last day, and I at least want something off my cellphone bill because now I am stuck with this phone that barely works and has bad service. I went to the actual T-mobile store 2 different times. They did a diagnostic test, changed my sim card, and I even called customer service again and we did a reset and my phone still barely works but more than anything the signal is HORRIBLE!!!