My phone broke and I suspended the service 3 days before the new cycle. That means that they still owes me the 3 days of service. I transferred to Page Plus since. Now I've got a bill of $39.90 for the new billing cycle that I never used. I talked to the people at My Family Mobile. They said that I had to write to them to resolve. I sent several emails and never received back from them. Now they sent me a threatening letter stating that they are going to turn my bill to debt collector. I called again. Another employee gave me different email address and they still don't respond me. I will not pay the bill that I don't owe. If I have to, I will sue them.

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