I have been a long time account holder at the same bank. This bank was at one point the best bank, but now it is just like every other mediocre bank. They charged me overdraft fees for the past few months on things that did not overdraw the account and refuse to refund the money. They are constantly screwing up. This has been an issue a few times in the past as well. They insist that they are right and keep charging fees for nothing. I was in the bank waiting to order a new debit card and the person sitting next to has the same issue. I feel better knowing it is not just me they screw over.