I ordered an arrangement of flowers to be delivered the next day in another town. The next morning I realized I had given my address as the recipient. I contacted by e-mail and was advised very promptly that the change was made and the arrangement would be delivered to the corrected recipient. Tonight the arrangement came here at 6:15. I said to the deliverer that they were suppose to go to a town 300 miles away. He said he wasn't told that. My husband signed. I called TELEFLORA and the office was closed. They also said that if you received the order they cannot change it. I will take it up tomorrow. And for the price it was a very small arrangement. I wish I had read the reviews before.