I have experienced complete satisfaction derived from the service of my Terminix technician because: (1) he notifies me of the status of his appointment with us; if timing changes, we are aware of it and can plan. (2) When he comes, he parks his vehicle in a way not blocking anyone. (3) He is courteous, knowledgeable, and does his assigned tasks covering all the areas that might harbor any stray pests. (4) He is attentive to all our questions and is prepared to beat any pests who have ventured inside. (5) He is also our 'between man' with Customer Service and diplomatically corrects any problems that may occur. He is welcome to continue service of our property and our needs for his company's products and services. He also has a nice personality and a sense of humor.