After reading several of the comments below, I understand why Thrifty requests that people avoid using profanity. My comments pretty much mirror past comments: I had a rental reservation, arrived on time to the Thrifty Blue Chip counter and was told I had no reservation. Lots of "I'm sorry's" from them, but no help. I had to talk to customer service on my own and was left with no choice but to rent a car at the "same-day" rental price—$200 more than my reservation's quoted price.
This is the second "lost reservation" episode with Thrifty. I can't afford the stress or the money required to rent from Thrifty. So… On to the next rental company NOT affiliated in any way with Thrifty. It's a sad thing.

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