I had purchased 2 vehicles from Toyota of Redlands on the same day and before leaving the lot I asked about the front license plate missing on one of the vehicles. They stated they would order new plates etc and of course never did and I was told to get them myself. I thought it was illegal to drive a car in California without the front plate? How can a dealership send cars out without this? Needless to say, I have purchased 3 new Toyotas since then and guess what? I didn't purchase them from Toyota of Redlands. As far as service goes, I go elsewhere since bad service is bad service, they won't be getting my dime again.