Two Men and a Truck acknowledged that my floor lamp was damaged beyond repair during my move. A representative of the company stated that floor lamps are often damaged due to the vibration of the truck. If so, why didn't they pack my floor lamp to prevent such damage? They stated they would look at a reasonable payment for the lamp and get back with me. They did not. I called repeatedly and each time was told they would get back to me but they didn't. Very disappointed in the damage and extremely poor customer service.