Because my mother is suddenly dying, I had to cancel a trip I booked and paid for in September. Today United Airlines stole $752.30 by not refunding my money and by demanding another $450.00 for the same tickets 6 weeks from now. The rep from United was an obnoxious, insulting and condescending East Indian, who kept correcting everything that I said, when in fact it was the bottom line of everything he said. Hope they choke on my money! Another inferior company which will soon be belly up. Eventually illegal operations are detected by the FCC and the CIA.

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