I own a travel agency. I fly all the time. United Airlines Terminal A in Newark, NJ should not be allowed to service passengers in the condition it is in. It is overcrowded, has minimal services (one sit down restaurant Earl of Sandwich). If you are a man you have to go downstairs and outside to a port-a-potty to do your business. Have to leave your bags outside the stall. At best the airline should warn you about the conditions AND give you some kind of discount for the terrible conditions. At worst, shut it down, get it fixed and quit taking money from unsuspecting passengers. I can charge full price for half service. How do they get away with it??

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