I am a victim of USB's (US Bank) screwy practices of charging an exorbitant $36 per transaction for overdraft fees. I did a $195 transaction on my account and checked my balance purposely to see how much money was in the account thereafter — and I definitely had the money to cover the transaction. The next day I noticed overdraft fees on my account, and the csr (customer service rep) told me that the above-mentioned $195 transaction is what pulled my account into the negative (when I purposely checked before and after to make sure the transaction was covered).
I received a pay check the next day from my job the next day and viewed my account, and I noticed the the overdraft fees. I called the bank, and a csr named Lisa told me the fees would be reversed, since I've never had overdrafts in the past. She said the fees would be reversed within 2 hours. The fees were still there 4 hours later, and the csr department only reversed part of the fees. US Bank has a screwed up way of listing your debit/credit card transactions — they don't list them as they occur. Although Bank of America has a lot of complaints also, at least BofA lists all of my transactions as they occur. So I am not wondering why my account is lower on one day — then higher the next day (without having made any deposits) — THEN (FOR INSTANCE) $200-300 LOWER ON THE THIRD DAY AFTER THAT (WITH ONLY $20-30 WORTH OF TRANSACTIONS IN BETWEEN).
In 2014, US BANK paid out $55,000, 000 in class action settlements because of purposely allowing more expensive transactions to hit customers' accounts first — by doing so, customers would run out of money and incur overdraft fees before their next pay check. I AM PERSONALLY SUSPICIOUS that US BANK also would purposely wait till the just a few days before the next paycheck and then allow DEBIT transactions to hit a person's account, so they'd once again run out of money (according the US BANK'S accounting) and incur overdraft fees. I will soon be walking away from US BANK. US BANK makes it difficult to follow your transactions, because they don't list your transactions as they occur, and they don't care.