I been having so many problems with Verizon wireless tech support. I spent 9 hours one day on the phone with tech support and I also been having some problems with the executive office of Verizon, so I file a complaint to the Federal Communication Commission. So I receive a letter from Verizon Wireless executive office that I am not allow to call them and everything have to be in writing, the regular mail. Verizon Wireless is not a good company to be with and I am in a 2-year contract that ends in August 18,2017. I been with Verizon since October 18,2013. This is a terrible company and I do not recommend Verizon to anyone also. Their rates are so high too.