Please do not become a victim. I was on a $20 monthly plan and was charged $180 for one month. They said I went over 10gb and charged $180 for it while they offer a plan of 10 gb for $80 bucks. I asked a manager can I just upgrade and pay what the plan is instead of an extra $100 for nothing. No help there.in addition the measly LG free tablet broke after 3 weeks. Poor quality product, poor customer service, too high prices. Metro offers the same services and will disconnect your service if you go over your GB, resulting in NO EXTRA FEES. Verizon is a big rapist company with no regards for customers nor contracts. If I only sign up for $20 per month, why allow so much overages. Not consumer friendly! Please do not become another victim.