My home was burglarized on the 15th of October and put me at rock bottom financially. A neighbor referred me to Vivint, and after a couple days/nights of fear and no sleep, I called in to sign up for their service. Within 24 hours, my landlords informed me that they were not OK with the installation. I called Vivint, cancelled the installation, and was told my money would be refunded within 3-5 business days. It's now mid-November and my 64.99 has still not been refunded. I called back and was reassured that my refund was "in progress". We'll see where this goes. My only advice to you, is do NOT give them your card info! Very unethical!