Unfortunately, I got talked into a three-year contract with the home alarm systems. My gut was telling me one year but they told me they did not do contracts. Thank God I didn't go for the 5 year contract. I sent in a fax 30 days before cancelling my intention on my contract. Normally after the contract ends you would expect for them not to continue to bill you. They continued to bill me for 3 more months.

When I contacted customer service and told them that I had sent in a fax 30 days before indicating that my contract would be done and I intended not to continue with their services. The answer I got was that there was a holiday and that my fax has been received two days after the 30 days. That meant that they did not get it 30 days so they did not cancel the contract and continued to bill me.

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