I bought my car from VW of Ontario, California on August 16,2015. Don in Financing used such words as, "hell" and "shit" while doing the contracts and was slamming the paperwork and stapler on the desk. My wife was shocked at this behavior and I was ready to tear up the contracts and walk out. I wish I would have. I get pissed when I hear a VW commercial on the radio or see one on TV. I told the owner and his son what happened, a couple of days later, they apologized and that was it. Oh yeah, the owners son gave me a windshield shade. They didn't offer me amything. This is my third VW, the second from this deslership.

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