I was referred to the WEN product after my cousin had a great experience. I started the product after transitioning from having permed hair to now being completely natural. The product in the beginning was great. My hair flowed in the wind and had lots of bounced. I started to notice a little shedding of my hair but thought it was stressed. A coworker of mine started the product as well and noticed her hair began to fall out. I too began to notice a lot more breakage around my edges and in the middle of my head. This product has stressed me out more. Hair is missing from my head. I will refer everyone to use Pantene Pro V. It helped me transition from permed hair to natural and hopefully it will help me again.