I paid this loan off in full, I had a payoff letter from the company. I also spoke to a Jose that was handling my account numerous times to ensure that the over $4500 I was sending covered everything and I would get my title back. I made the payment, got my truck and after a month still no title. I just received a statement that I owe another $850 dollars on the account. It is not detailed at all what the charges are for and now of course Jose won't return my call and when I call the main line they just put me on hold and leave it.