Absolutely terrible experience with the customer care team. My call was answered after 9 minutes of hold and the person who answered transferred me straight away saying that he will connect me to the right department however he didn't even ask what was my issue, then I was on hold for 15 minutes and the person answered told me that because its whirlpool query and I am in Hotpoint section, he needs to transfer me again. I again hold for 10 minutes and no issue was sorted. Haven't gone through the worst customer service ever before.

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