Bought new from menards. Doesn't work properly, doesn't wash right and cleans poorly. It too bad because I thought I was upgrading from my old Whirlpool washer that was 15 years old so I order the new cogs for the agitator on the old machine and now using it again. Works better than the new one. Sad that whirlpool won't stand behind the product. Might as well be made in china.